Do you have a commitment to collaboration, continuous improvement, and a proactive approach to digital transformation? This is your chance to Rewrite the Future with us.
- Lead and mentor a team of business analysts, ensuring high-quality analysis outputs and consistent delivery across projects.
- Lead the end-to-end business analysis lifecycle for the OneCouncil platform and other Digital Transformation initiatives.
- Champion a culture of collaboration and continuous improvement throughout the organisation
About the role
Reporting to the Section Manager, Digital Transformation, the Senior Business Analyst plays a key strategic role in supporting the delivery of Council’s digital transformation initiatives. This position is responsible for leading the analysis, documentation, and communication of business requirements across complex application-based technology projects, ensuring alignment with organisational goals and stakeholder needs.
This position is required to provide quality customer service and create value for the community.
To be successful in this role, you will have:
- Degree qualification in engineering, information technology, computer science or related field OR demonstrated solid contemporary experience in a similar role, combined with ongoing professional development.
- Formal qualification in Prince 2/Agile or equivalent.
- Demonstrated success in leading business analysis activities across complex technology transformation initiatives, including enterprise software implementations and digital systems projects, preferably within a Local Government or broader Government environment.
- Extensive experience applying structured business analysis and project methodologies, such as BABOK, Agile, PRINCE2 or PMBOK, including requirements elicitation, stakeholder engagement, risk identification, and reporting.
- Proven ability to lead business process reviews and transformation initiatives, aligning business needs with digital system capabilities to drive operational efficiency and improved service delivery.
- Strong stakeholder management skills, with demonstrated experience in building effective relationships with internal business units and external vendors to ensure alignment of analysis outcomes with strategic and operational goals.
- Experience in coordinating and supporting change management activities, including the development of training materials, communication strategies, and stakeholder engagement plans to facilitate successful system adoption and cultural change.
- Proficiency in developing and maintaining high-quality business analysis documentation, including process maps, user stories, functional specifications, and dashboards tailored for executive and operational audiences.
- Previous project management experience leading ERP or application projects. Experience within Local Government, particularly with TechnologyOne would be an advantage, but not required.
Our position description provides more information for you to learn more about this role.
Other important information
- A competitive total remuneration salary package will be provided for this role
- We have a temporary full-time role available for up to 4 years
- We are able to offer hybrid and flexible working conditions for this role
- This role is located at the Wyong Administration Building
Council may create an eligibility list from this recruitment process and may utilise this eligibility list to fill other permanent or temporary vacancies.
Extra benefits
At Central Coast Council we provide team members with a range of extras that help them balance their life when they need it. Fitness Passports give access to a range of gyms. Wellbeing leave can be accessed twice a year to tick off something that means something to you - volunteering, health check-ups. And an Employee Assistance Program that offers a range of wellbeing initiatives to help you and your immediate family.
Other extras include:
- Long service leave after 5 years of continuous service
- Free flu vaccination program
- Time provided for you to do annual skin cancer screening, Breast screen and blood donations
- Access to professional development with career development and learning programs through various platforms
- We reward and recognise our staff with our Cheers program
- Novated leasing partnerships.
Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.
Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.
Want to know more?
The contact person for this role is John Crawford, Chief Technology Officer. You can contact John on john.crawford@centralcoast.nsw.gov.au
This position will close for applications at midnight on Sunday, 14 September 2025.
To download our Privacy Statement click here.
Location
Central Coast Council is ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work. The Central Coast is one of the fastest growing regions in NSW, the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia.
How to apply
We have put together some additional resources to help you apply for a role at Central Coast Council.
By completing and submitting this online application you confirm that any information that you provide in this application is true and correct and acknowledge that any offer of employment may be withdrawn should the information that you have provided in support of your application be shown to be false.
You also consent to employment screening checks being conducted where appropriate. This may include associated checks including reference checks, Working with Children Check, Entitlement to Work in Australia, employment history and an Australian Federal Police Check, as well as substantiation of educational qualifications, industry memberships, previous Central Coast Council employment history and association with professional bodies.
You also acknowledge that you will be required to provide proof of eligibility (including photo identification) to work in Australia if selected for an interview.
To lodge your application, please follow these steps:
- Answer the on-line questions shown below.
- Attach your resume
- Attach your qualifications and licences.
Once your application is successfully lodged you will receive an automated response sent to your e-mail address. If a response is not received this means that your application has not been successfully submitted and you will need to lodge another application. If you require assistance to lodge your application please contact our Talent Acquisition team by emailing recruit@centralcoast.nsw.gov.au to discuss what reasonable adjustments you may need. If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727.
Applicants who are selected for interview will be contacted by phone or e-mail. For further instructions please click here.
You will have the ability to save your application as you go using the 'Save Application' button. You can start an application and return to it later via the automatic follow-up email once you have the time and required information at hand to finalise your application. If you don't have access to a computer or electronic device, you can lodge your application at any of Council's Library locations. Pre-book a free 1-hour computer timeslot by contacting your nearest library https://www.centralcoast.nsw.gov.au/libraries/our-branches or ask at the enquiry counter.
