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Senior Engagement Officer

Job No: CEN4111
Location: Central Coast NSW

We are seeking an exceptional communicator and natural collaborator who is passionate about achieving strategic engagement outcomes. If you have these skills this might be your chance to rewrite the future with us. 

  • Be part of a dynamic team passionate about engagement and building community relationships
  • Work/Life Balance - 9 day fortnight with flexible/hybrid working arrangements available 
  • Permanent full-time position available

About the role

This position is required to provide quality customer service and create value for the community.

We are seeking an exceptional communicator and natural collaborator who is passionate about achieving strategic engagement outcomes. You will like making complex topics understandable, managing multiple projects, storytelling from data and building relationships.  

Working in engagement at a local government level is a challenging and rewarding career where you have the opportunity to guide our internal leaders on the best way to achieve community participation and gain quality data and insights to inform important decision making.  You will also contribute to real change by building a positive engagement culture across the organisation through leading a Community of Practice. 

To be successful in this role, you will have:

  • Degree qualification in Communications, Public Relations, Public Participation, Social Planning or Strategic Planning or related field OR demonstrated solid contemporary experience in a similar role combined with ongoing professional development.
  • Current Class C Drivers Licence.
  • You have excellent interpersonal skills and the ability to form trusted relationships with internal and external stakeholders. 
  • You enjoy sharing your knowledge and expertise, while also learning from others.
  • It is desirable if you have, or are completing IAP2 Certificate in Public Participation.

Our position description provides more information for you to learn more about this role.

Other important information

  • The commencing salary for this position is up to $90.2k per year. Central Coast Council also provides progression opportunities for employees to progress up to the maximum salary of $104.5k on completion of assessment of skills and performance plus 11.5% superannuation 
  • We have permanent full-time role available with access to a 9 day fortnight. 
  • We are able to offer hybrid and flexible working conditions for this role - 2 days work from home and 3 days on site
  • This role is located at the Wyong Administration Building. 

Council may create an eligibility list from this recruitment process and may utilise this eligibility list to fill other permanent or temporary vacancies.

Extra benefits

At Central Coast Council we provide team members with a range of extras that help them balance their life when they need it. Fitness Passports give access to a range of gyms. Wellbeing leave can be accessed twice a year to tick off something that means something to you - volunteering, health check-ups. And an Employee Assistance Program that offers a range of wellbeing initiatives to help you and your immediate family.

Other extras include:

  • Long service leave after 5 years of continuous service
  • Free flu vaccination program
  • Time provided for you to do annual skin cancer screening, Breast screen and blood donations
  • Access to professional development with career development and learning programs through various platforms
  • We reward and recognise our staff with our Cheers program
  • Novated leasing partnerships. 

Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.

What to know more?

The contact person for this role is Jennifer Moody, Team Leader Engagement and Digital. You can contact her on 0427 579 536.

This position will close for applications at midnight on Sunday 15th June 2025. 

To download our Privacy Statement click here.

Location

Central Coast Council is ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work. The Central Coast is one of the fastest growing regions in NSW, the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia. 

How to apply

We have put together some additional resources to help you apply for a role at Central Coast Council.
 
By completing and submitting this online application you confirm that any information that you provide in this application is true and correct and acknowledge that any offer of employment may be withdrawn should the information that you have provided in support of your application be shown to be false. 
 
You also consent to employment screening checks being conducted where appropriate.  This may include associated checks including reference checks, Working with Children Check, Entitlement to Work in Australia, employment history and an Australian Federal Police Check, as well as substantiation of educational qualifications, industry memberships, previous Central Coast Council employment history and association with professional bodies.
 
You also acknowledge that you will be required to provide proof of eligibility (including photo identification) to work in Australia if selected for an interview.

To lodge your application, please follow these steps:

  1. Answer the on-line questions shown below.
  2. Attach your resume 
  3. Attach your qualifications and licences.

Once your application is successfully lodged you will receive an automated response sent to your e-mail address. If a response is not received this means that your application has not been successfully submitted and you will need to lodge another application.

If you require assistance to lodge your application please contact our Talent Acquisition team by emailing recruit@centralcoast.nsw.gov.au to discuss what reasonable adjustments you may need. If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727.

Applicants who are selected for interview will be contacted by phone or e-mail. For further instructions please click here

You will have the ability to save your application as you go using the 'Save Application' button. You can start an application and return to it later via the automatic follow-up email once you have the time and required information at hand to finalise your application.  

If you don't have access to a computer or electronic device, you can lodge your application at any of Council's Library locations. Pre-book a free 1-hour computer timeslot by contacting your nearest library https://www.centralcoast.nsw.gov.au/libraries/our-branches or ask at the enquiry counter.

We will not accept unsolicited resumes or applications being presented by recruitment agencies. 

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