Library Officer

Are you passionate about learning and helping others? Join our team as a Library Officer and play a vital role in creating a welcoming and engaging space for the community. Rewrite the future with us!

• Actively engage in the community, highly customer focused roles
• Play a role in promoting a continual learning culture on the Central Coast
• Permanent part-time role - work 64 hours over a 4 week cycle

About the role

Central Coast Council Libraries provide a diverse range of services and resources to the Central Coast Community as well as playing a key role in fostering community connection. The role of Library Officer is responsible for the provision of high quality customer service to Library users and effective completion of administrative functions associated with the position to meet the Central Coast Council (CCC) objective of making the Region a place of continual learning.

We are looking for a team player who is also a customer focused individual, and passionate about providing exceptional services to our community. Your enthusiasm for innovative solutions and independent thinking are also critical for the delivery of effective library and Council services to the community. Whether you are assisting visitors, organising collections or supporting programs, you can make a difference. If you love working with people and have an eye for detail, we would love to hear from you!

This position is required to provide quality customer service and create value for the community.

Key activities of this role include:

• Provide effective and efficient library assistance at CCC’s Branch Libraries to meet business, educational, informational and recreational needs of the community;
• Prepare and deliver reader advisory and children’s programs which support learning in a fun and relaxed environment;
• Effectively carry out all operational and administrative functions in accordance with policies and procedures including shelving of library items and preparation of visual displays;
• Effectively manage and respond to complaints and enquiries to the satisfaction of all parties concerned and/or referral to the appropriate staff member where required. 

To be successful in this role, you will have:

• You will have a Diploma of Library and Information Services, or related field OR demonstrated solid contemporary experience in a similar role combined with ongoing professional development
• You have a Current Working with Children Check
• You have demonstrated knowledge of Library and Information Services or Customer Service Concepts and principles

Our position description provides more information for you to learn more about this role.

Other important information

• The commencing salary for this position is up to $39.16 per hour. Central Coast Council also provides progression opportunities for employees to progress up to the maximum salary of $45.37 per hour on completion of assessment of skills and performance 11.5% superannuation 
• We have a permanent part-time position available at Lake Haven Library. 

Council may create an eligibility list from this recruitment process and may utilise this eligibility list to fill other permanent or temporary vacancies.

Extra benefits

At Central Coast Council we provide team members with a range of extras that help them balance their life when they need it. Fitness Passports give access to a range of gyms. Wellbeing leave can be accessed twice a year to tick off something that means something to you - volunteering, health check-ups. And an Employee Assistance Program that offers a range of wellbeing initiatives to help you and your immediate family.

Other extras include:

• Long service leave after 5 years of continuous service
• Free flu vaccination program
• Time provided for you to do annual skin cancer screening, Breast screen and blood donations
• Access to professional development with career development and learning programs through various platforms
• We reward and recognise our staff with our Cheers program
• Novated leasing partnerships. 

Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.

Central Coast Council is ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work. The Central Coast is one of the fastest growing regions in NSW, the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia. 

How to apply

To lodge your application, please follow these steps:

1. Answer the on-line questions shown below.
2. Attach your resume 
3. Attach your qualifications and licences.

Once your application is successfully lodged you will receive an automated response sent to your e-mail address. If a response is not received this means that your application has not been successfully submitted and you will need to lodge another application.

If you require assistance to lodge your application please contact our Talent Acquisition team by emailing recruit@centralcoast.nsw.gov.au to discuss what reasonable adjustments you may need. If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727.

Applicants who are selected for interview will be contacted by phone or e-mail. For further instructions please click here. 

You will have the ability to save your application as you go using the 'Save Application' button. You can start an application and return to it later via the automatic follow-up email once you have the time and required information at hand to finalise your application.  

If you don't have access to a computer or electronic device, you can lodge your application at any of Council's Library locations. Pre-book a free 1-hour computer timeslot by contacting your nearest library https://www.centralcoast.nsw.gov.au/libraries/our-branches or ask at the enquiry counter.

We will not accept unsolicited resumes or applications being presented by recruitment agencies.