Senior Engagement Officer

"YOU COULD MAKE ALL THE DIFFERENCE"

Primary Work Location: Wyong NSW 

• Be part of a dynamic team passionate about engagement and building community relationships
• Work/Life Balance - 9 day fortnight with flexible/hybrid working arrangements available 
• Permanent full time position

Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

Ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work. 

Today the Central Coast is one of the fastest growing regions in NSW, with the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia.

We are seeking an exceptional communicator and natural collaborator who is passionate about achieving strategic engagement outcomes. You will like making complex topics understandable, managing multiple projects, storytelling from data and building relationships.  

Working in engagement at a local government level is a challenging and rewarding career where you have the opportunity to guide our internal leaders on the best way to achieve community participation and gain quality data and insights to inform important decision making.  You will also contribute to real change by building a positive engagement culture across the organisation through leading a Community of Practice. 

This position is required to provide quality customer service and create value for the community.

Council will also be creating an eligibility list from this recruitment process and may utilise this eligibility list to fill other Engagement Officer or Senior Engagement Officer vacancies. 

Key activities of this role include:

• Manages content responses to public, resident and stakeholder enquiries regarding community engagement projects and various Council issues across multiple engagement channels including but not limited to social media, telephone, online engagement platforms
• Provide high level engagement advice to business units and oversees implementation of community engagement projects undertaken across Council
• Research, develop, and implement a range of innovative, relevant and effective techniques to engage the Central Coast community in Council matters.

About You:

• Ideally you are degree qualified in Communications, Public Relations, Public Participation, Social Planning or Strategic Planning.
• You have excellent interpersonal skills and the ability to form trusted relationships with internal and external stakeholders 
• You enjoy sharing your knowledge and expertise, while also learning from others
• It is desirable if you have, or are completing IAP2 Certificate in Public Participation.

About Us:

• We are a large organisation delivering a wide variety of services to our local community
• You’ll be joining a team of community oriented professionals who excel at what they do
• We offer a supportive work environment with opportunities for career development
• We provide opportunities to collaborate with subject matter experts from a variety of areas across the organisation
• We offer an attractive range of benefits to our employees.

Please refer to the Position Description for detailed information on the position and required skills and experience.

This role provides a salary range of between $82.9k to $99.5k per annum + 11% superannuation.

A 9 day fortnight work-cycle currently applies to this role with flexible/hybrid working arrangements available.

Enquiries: Rebecca Ius, Team Leader Engagement and Digital, 0437 764 171.

Please note: Due to the current COVID-19 situation interviews will now be conducted via Microsoft Teams.

If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727.

Closing Date:  Applications close at Midnight on Sunday 31 March 2024. 

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HOW TO APPLY

Thank you for your interest in the position.

For more information on applying for a role with Central Coast Council please click on the following link: https://www.centralcoast.nsw.gov.au/council/about-council/careers-and-volunteering/applying-position

Apply now using our fast, easy to use on-line application process. 

Don't have access to a computer or electronic device? Applications can be lodged at any of Council's 11 Library locations. Pre-book a free 1 hour computer time-slot by contacting your nearest library https://www.centralcoast.nsw.gov.au/libraries/our-branches or ask at the  Library enquiry counter.

Please note that you do not need a "password" to use our on-line application system, however you will need to complete your application without leaving the system as your application will not be saved.

** It is recommended that you review the questions and prepare your responses in a Word document or similar before commencing your on-line application. Your responses will not be saved if you encounter any problems submitting your application.

** We recommend that you use Google Chrome for best System performance.

To lodge your application, please follow the below steps:

Step 1:  Answer the on-line questions shown below. Please ensure that you provide as much detail as possible in response to the questions asked.

Step 2:  Attach your Resume 

Step 3:  Attach your qualifications and licences

Once your application is successfully lodged you will receive an automated response sent to your e-mail address. If a response is not received this means that your application has not been successfully submitted and you will need to lodge another application.

IMPORTANT: If you require assistance to lodge your application please contact our Talent Acquisition team by emailing recruit@centralcoast.nsw.gov.au or phone 0409 601 161 to discuss what reasonable adjustments you may need.

Applicants who are selected for interview will be contacted by phone or e-mail.  Please be advised, in order to ensure you receive all email communications from Central Coast Council, please whitelist 'recruit@centralcoast.nsw.gov.au' in your preferred email client.   For Further instructions please click here. 

 PLEASE NOTE: By completing and submitting this online application you confirm that any information provided by yourself in this application is true & correct and acknowledge that any offer of employment may be withdrawn should the information that you have provided in support of your application be shown to be false.  You also consent to employment screening checks being conducted where appropriate.  This may include associated checks (Referee check, Working With Children Check, Entitlement to Work in Australia, Employment History and an Australian Federal Police Check) as well as substantiation of educational qualifications, industry memberships, previous Central Coast Council employment history and association with professional bodies.

I also acknowledge that I will be required to provide proof of eligibility (including photo identification) to work in Australia if selected for an interview.