Engagement Officer

"YOU COULD MAKE ALL THE DIFFERENCE"

Primary Work Location: Wyong NSW 

• Perfect opportunity to build your career in Community Engagement
• Work/Life Balance - 9 day fortnight with flexible/hybrid working arrangements available 
• Permanent full time position

Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

Ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work. 

Today the Central Coast is one of the fastest growing regions in NSW, with the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia.

The role of Engagement Officer is responsible for supporting the implementation and evaluation of Central Coast Council’s Engagement Framework. This will be achieved through actively building and promoting strong community networks and links to encourage participation and engagement within Central Coast Council (CCC) and the local community.

This position is required to provide quality customer service and create value for the community.

Key activities of this role include:

• Act as a central resource point to support staff across CCC in the development and implementation of public consultation and community engagement strategies for Council initiatives and projects, looking to enhance and maximise the level and quality of community participation and ensure legislative compliance
• Provide assistance and support to the Communications and Engagement section’s service delivery including administration, records management, process development, report writing and promotion
• Assist to effectively manage and maintain a range of engagement channels including the content for website, intranet and other online platforms and e-consultation mediums
• Attend community meetings, forums and workshops relating to initiatives and projects and prepare and distribute relevant material, agenda, and minutes as required (noting this will require some out of business hours activity).

About You:

• You ideally hold Bachelor Degree qualifications in either Communications, Public Relations, Public Participation, Social Planning or Strategic Planning, or other related field
• Your interpersonal, influencing and communication skills are first class, ensuring you can draw out quality information, and balance the needs of multiple internal stakeholders and external community groups
• You enjoy sharing your knowledge and expertise, while also learning from others
• It is desirable if you have, or are completing IAP2 Certificate in Public Participation.

About Us:

• We are a large organisation delivering a wide variety of services to our local community;
• You’ll be joining a team of communications experts who excel at what they do;
• We offer a supportive work environment with opportunities for career development;
• We provide opportunities to collaborate with subject matter experts from a variety of areas across the organisation;
• We offer an attractive range of benefits to our employees.

Please refer to the Position Description for detailed information on the position and required skills and experience.

This role provides a salary range of between $69.5k to $83.4k per annum + 11% superannuation.

A 9 day fortnight work-cycle currently applies to this role with flexible/hybrid working arrangements available.

Enquiries: Rebecca Ius, Team Leader Engagement and Digital, 0437 764 171 

Please note: Due to the current COVID-19 situation interviews may now be conducted via Microsoft Teams.

If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727.

Closing Date:  Applications close at Midnight on Sunday 31 March 2024. 

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HOW TO APPLY

Thank you for your interest in the position.

For more information on applying for a role with Central Coast Council please click on the following link: https://www.centralcoast.nsw.gov.au/council/about-council/careers-and-volunteering/applying-position

Apply now using our fast, easy to use on-line application process. 

Don't have access to a computer or electronic device? Applications can be lodged at any of Council's 11 Library locations. Pre-book a free 1 hour computer time-slot by contacting your nearest library https://www.centralcoast.nsw.gov.au/libraries/our-branches or ask at the  Library enquiry counter.

Please note that you do not need a "password" to use our on-line application system, however you will need to complete your application without leaving the system as your application will not be saved.

** It is recommended that you review the questions and prepare your responses in a Word document or similar before commencing your on-line application. Your responses will not be saved if you encounter any problems submitting your application.

** We recommend that you use Google Chrome for best System performance.

To lodge your application, please follow the below steps:

Step 1:  Answer the on-line questions shown below. Please ensure that you provide as much detail as possible in response to the questions asked.

Step 2:  Attach your Resume 

Step 3:  Attach your qualifications and licences

Once your application is successfully lodged you will receive an automated response sent to your e-mail address. If a response is not received this means that your application has not been successfully submitted and you will need to lodge another application.

IMPORTANT: If you require assistance to lodge your application please contact our Talent Acquisition team by emailing recruit@centralcoast.nsw.gov.au or phone 0409 601 161 to discuss what reasonable adjustments you may need.

Applicants who are selected for interview will be contacted by phone or e-mail.  Please be advised, in order to ensure you receive all email communications from Central Coast Council, please whitelist 'recruit@centralcoast.nsw.gov.au' in your preferred email client.   For Further instructions please click here. 

 PLEASE NOTE: By completing and submitting this online application you confirm that any information provided by yourself in this application is true & correct and acknowledge that any offer of employment may be withdrawn should the information that you have provided in support of your application be shown to be false.  You also consent to employment screening checks being conducted where appropriate.  This may include associated checks (Referee check, Working With Children Check, Entitlement to Work in Australia, Employment History and an Australian Federal Police Check) as well as substantiation of educational qualifications, industry memberships, previous Central Coast Council employment history and association with professional bodies.

I also acknowledge that I will be required to provide proof of eligibility (including photo identification) to work in Australia if selected for an interview.