"YOU COULD MAKE ALL THE DIFFERENCE"
Primary Work Location: Wyong, NSW
Central Coast Council is the third largest water utility (or water and sewage service) in NSW servicing 139,000 homes and businesses in a growing region.
Ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work.
Today the Central Coast is one of the fastest growing regions in NSW, with the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia.
As the Customer Liaison Officer, you will be the go-to contact for customers of Water and Sewer services within Central Coast Council. You will be a subject matter expert, providing your expert assistance, information and advice on a range of services to support customers with service interruptions, incidents and complaints.
Working together in a collaborate team, you will play a pivotal role in delivering continuous improvement across a range of services, to achieve agreed performance standards.
This position is required to provide quality customer service and create value for the community.
About the Role
What we offer:
Central Coast Council is committed to ensuring the health, safety and well-being of all of our employees. In accordance with Council's WHS requirements and COVID-19 Safety Plans we require all employees to be fully vaccinated with an approved COVID-19 vaccine.
Enquiries: Jennifer Moody, Community Liaison Manager on firstname.lastname@example.org
If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727.
Closing Date: Applications close at Midnight on Sunday 27th November 2022.
Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.
Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.
To download the Position Description please click here.
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HOW TO APPLY
Thank you for your interest in the position.
For more information on applying for a role with Central Coast Council please click on the following link: https://www.centralcoast.nsw.gov.au/council/about-council/careers-and-volunteering/applying-position
Apply now using our fast, easy to use on-line application process.
Don't have access to a computer or electronic device? Applications can be lodged at any of Council's Library locations. Pre-book a free 1 hour computer timeslot by contacting your nearest library https://www.centralcoast.nsw.gov.au/libraries/our-branches or ask at the enquiry counter.
Please note that you do not need a "password" to use our on-line application system.
You will have the ability to save your application as you go using the 'Save Application' button. You can start an application and return to it later via the automatic follow-up email once you have the time and required information at hand to finally submit your application.
** We recommend that you use Google Chrome or Microsoft Edge for best System performance.
To lodge your application, please follow the below steps:
Step 1: Answer the on-line questions shown below. Please ensure that you provide as much detail as possible in response to the questions asked.
Step 2: Attach your Resume
Step 3: Attach your qualifications and licences
Once your application is successfully lodged you will receive an automated response sent to your e-mail address. If a response is not received this means that your application has not been successfully submitted and you will need to lodge another application.
IMPORTANT: If you require assistance to lodge your application please contact our Talent Acquisition team by emailing email@example.com or phone 0417 293 628 to discuss what reasonable adjustments you may need.
Applicants who are selected for interview will be contacted by phone or e-mail. Please be advised, in order to ensure you receive all email communications from Central Coast Council, please whitelist 'firstname.lastname@example.org' in your preferred email client. For Further instructions please click here.
PLEASE NOTE: By completing and submitting this online application you confirm that any information provided by yourself in this application is true & correct and acknowledge that any offer of employment may be withdrawn should the information that you have provided in support of your application be shown to be false. You also consent to employment screening checks being conducted where appropriate. This may include associated checks (Referee check, Working With Children Check, Entitlement to Work in Australia, Employment History and an Australian Federal Police Check) as well as substantiation of educational qualifications, industry memberships, previous Central Coast Council employment history and association with professional bodies.
I also acknowledge that I will be required to provide proof of eligibility (including photo identification) to work in Australia if selected for an interview.